tag:blogger.com,1999:blog-1160371074353452445.post2183137866415109537..comments2023-11-29T09:27:11.895-08:00Comments on at home with the farmer's wife: Post Number 379 and Pet Peeve Number OneSuzannehttp://www.blogger.com/profile/06475380451527801666noreply@blogger.comBlogger30125tag:blogger.com,1999:blog-1160371074353452445.post-81393456920060135982009-11-13T01:06:26.235-08:002009-11-13T01:06:26.235-08:00This comment has been removed by a blog administrator.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-60758822302757734012008-11-20T04:26:00.000-08:002008-11-20T04:26:00.000-08:00Oh, I have to tell you that the EXACT thing happen...Oh, I have to tell you that the EXACT thing happened to me with ATT..I paid our bill thru the auto. guy...then, several days later, I received a notice that my bill was overdue. OK...I called the home office, explaining I had pd. the bill over the phone and even had a confirmation number. Well, the bubble gum chewing blonde said the conf. number didn't mean a thing...but, that, for 5 bucks, she could take my payment, while her nails dried. Talk about cussing...the air in my kitchen turned a bright shade of BLUE...I hate those automated guys and girls just every bit as bad as you do!!!!! What's a girl to do??bjhttps://www.blogger.com/profile/04432398383127199206noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-65417048501040479452008-11-19T19:27:00.000-08:002008-11-19T19:27:00.000-08:00When online doesn't work, I am an unhappy girl. I ...When online doesn't work, I am an unhappy girl. I don't like people, either. They never get it. (Crystal didn't.)<BR/><BR/>The first video had me laughing out loud. The dancing phone was too much!Louisehttps://www.blogger.com/profile/00984115229811752666noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-25843966934022938992008-11-19T17:30:00.000-08:002008-11-19T17:30:00.000-08:00I can't tell you how amused I was by this post and...I can't tell you how amused I was by this post and the videos. I guess we've all been there and it does help to "laugh about it" or as my mom says "you'll cry".Sabinahttps://www.blogger.com/profile/15289114941414019127noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-71039667130781523212008-11-19T16:26:00.000-08:002008-11-19T16:26:00.000-08:00LOL - laughing with you! One of my biggest pet pee...LOL - laughing with you! One of my biggest pet peeves. And I hate it when there is no option for what I am calling about. The one that really ticks me off is when you finally get a real live person and they barely speak English and what they do speak is with such a thick accent you can't understand a word they are saying. Come on people! Argh.<BR/>Thanks for the laugh.<BR/>Oh - and I am totally jealous of your French tea cup.TinaTxhttps://www.blogger.com/profile/11373224016715969220noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-76060642522567538962008-11-19T13:33:00.000-08:002008-11-19T13:33:00.000-08:00I don't know why you hassle around with the operat...I don't know why you hassle around with the operator system, when as a matter of fact you can have your re-acouring phone bill each month paid automatically from your checking account???<BR/>The "agent" can even help you with stuff online faster than waiting on him untill he is back from potty and ready for you!:)Silviahttps://www.blogger.com/profile/14787363062240095125noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-3201064363721551732008-11-19T01:54:00.000-08:002008-11-19T01:54:00.000-08:00GOOD NEWS there is a website which tells you the n...GOOD NEWS there is a website which tells you the numbers/symbols to press to go direct to a real person. The site is www.gethuman.com .Ruta M.https://www.blogger.com/profile/05722121700213642012noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-86775016240954180872008-11-19T00:38:00.000-08:002008-11-19T00:38:00.000-08:00I just spent way too long with ATT on the phone to...I just spent way too long with ATT on the phone tonight. I was trying to cancel Mom's long distance service. She is in a nursing home and hasnt made a long distance call in well over a year. Finally after way too many offers of deals on internet, etc I said. Listen she is in a nursing home and I just want to cancel. So then he said i'm sorry and offered me a cellular phone for long distance calling. Then I need to call a number from that phone. (which just happens to be 2 hours away) AND call her local provider to make sure they know too. GRRRRRR AGGGHHHHMaryhttps://www.blogger.com/profile/03427304460897364021noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-82804089946273870412008-11-18T21:17:00.000-08:002008-11-18T21:17:00.000-08:00You handled both calls with GREAT patience, I must...You handled both calls with GREAT patience, I must say! Up here in northwestern Canada (eh), we get people in the Philipines when we try to phone our phone company ... and it's every bit as annoying! The organization that I work for MOVED (distance about 8 city blocks) 3 years ago, and we're STILL trying to get the phone book people to change our street address in the ruddy phone book! Come on people ... hire some REAL PEOPLE! Get rid of those blasted automated systems!!!!LDFhttps://www.blogger.com/profile/10708949173250314782noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-62817225019226132072008-11-18T19:07:00.000-08:002008-11-18T19:07:00.000-08:00It's contagious! My latest post is an account of ...It's contagious! My latest post is an account of my day with Walgreens - unbelievable! Mine wasn't on the phone...it was face to face. The automated system may not be all bad. :) blessings, marlen3eStitchinByTheLakehttps://www.blogger.com/profile/04501479854150315011noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-8370848374566656962008-11-18T19:02:00.000-08:002008-11-18T19:02:00.000-08:00You are a HOOT! And I sure needed a couple belly ...You are a HOOT! And I sure needed a couple belly laughs tonight!<BR/>......Got my hair cut this afternoon, new hairdresser....and she cut Way-y-y-y-y too Short!<BR/>SHEEEESHHHHH!<BR/>Thank you Suzanne!!<BR/><BR/>Now to tell you another horror Phone story. My husband's cell phone kept getting Text messages sent to him....all Advertisement to order more bells and whistles!<BR/>Hrumphhhh! NO Way...Joseh?<BR/>..I called the Cell Phone Co. and said remove the text messages, etc. from my husband's cell phone.<BR/><BR/>TO MY DISMAY: This person asked me to verify twice my name, How I was related to the owner of said cell phone, address, the Cell phone I needed attention to. <BR/>THEN THEY TOLD ME: They could not<BR/>make any changes to that account because I was NOT the person who purchased said contract.<BR/>I told the person, my husband is at work.....won't be home until way after 6pm....<BR/><BR/>They informed me of their office hours.......<BR/><BR/>.........I just said..<BR/>TAKE ME TO YOUR LEADER:<BR/> "I WANT TO SPEAK TO YOUR MANAGER".<BR/><BR/>So.......after 30 plus minutes of crap and wasted time......Finally--they said....they would try to direct the function that I was calling to have cancelled.<BR/><BR/>I said Good....make it ASAP.<BR/>If I get another bill showing that this Texting has not been cancelled as of this date:<BR/><BR/>THE CELL PHONE WILL BE TOSSED IN THE LAKE and they can stuff their contract! :-)<BR/>'Nuff ssid!<BR/>Liz in PAAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-51897485221843037472008-11-18T12:40:00.000-08:002008-11-18T12:40:00.000-08:00Don't forget to hire a real person who can fluentl...Don't forget to hire a real person who can fluently and *clearly* speak the official language of the country from which they will be answering phone calls. I am not fooled because you say your name is "Bill". I can tell you're in a call center in India. Which is fine. So long as you can speak English clearly. This goes for people whose native tongue *is* English but you'd never know it because they don't know how to enunciate. Don't make me yank that tongue ring out of your mouth!Jennihttps://www.blogger.com/profile/08483309441288822407noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-76316552644833352682008-11-18T09:30:00.000-08:002008-11-18T09:30:00.000-08:00Amen Sista!!! I spent 30min just trying to get so...Amen Sista!!! I spent 30min just trying to get someone from the cable company so I could ask a couple of questions yesterday.....then when you do get a hold of someone it is like you are on a speed call!!! Automated phones are going to be the downfall of America.....OK maybe not the down fall but it sure keeps us more disconnected.Princess Shttps://www.blogger.com/profile/12532691526236273002noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-47402488736738744832008-11-18T09:29:00.000-08:002008-11-18T09:29:00.000-08:00It was cool to hear your voice on the video, but I...It was cool to hear your voice on the video, but I totally understand your frustration. Don't get me started on the demise of personal attention and real, live service in big business today. Bob Seger's song "I Feel Like A Number" applies to so many situations like this. And we wonder why the economy is in trouble ...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-51473617793250559092008-11-18T09:12:00.000-08:002008-11-18T09:12:00.000-08:00Wow!! I've been out of the States so long that I'...Wow!! I've been out of the States so long that I've forgotten that there could possibly be horrible customer service there. <BR/><BR/>Charging the $5 because their online system was down just kills me. Oh the frustration!Jillhttps://www.blogger.com/profile/16493268452074516009noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-32509268309823781052008-11-18T08:06:00.000-08:002008-11-18T08:06:00.000-08:00I, too, despise the automated systems. And when y...I, too, despise the automated systems. And when you get an agent on the phone you can't understand ~ well, don't get me started on that.<BR/><BR/>On a more positive note, I love your dancing phone.<BR/><BR/>Blessings,<BR/>WanitaWanitahttps://www.blogger.com/profile/13641079396861456196noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-58804041966623477472008-11-18T07:33:00.000-08:002008-11-18T07:33:00.000-08:00Don't even get me started. You will find me yellin...Don't even get me started. You will find me yelling over and over to speak to a actual person. The other day I had someone call me from some call center somewhere in some other country and they had the nerve to tell me that they couldn't understand me!Bella Dellahttps://www.blogger.com/profile/03287127945623070898noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-53193780981712158702008-11-18T07:16:00.000-08:002008-11-18T07:16:00.000-08:00I hate having to make customer service calls...bet...I hate having to make customer service calls...between the automated systems, the people who don't speak English as their first language, and other hoo-ha, it usually ends up being a customer NO service call. And I usually have to go take an Advil and a nap because I've been banging my head against the wall throughout the call.<BR/><BR/>Love the dancing phone. :-)Kendrahttps://www.blogger.com/profile/12113442343449042962noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-70827211407760459762008-11-18T06:55:00.000-08:002008-11-18T06:55:00.000-08:00Amen to that!Amen to that!Lisahttps://www.blogger.com/profile/16038181617141938398noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-83714352681439443262008-11-18T06:38:00.000-08:002008-11-18T06:38:00.000-08:00The girl and I burst out laughing when you made th...The girl and I burst out laughing when you made the phone dance.<BR/><BR/>I hate getting automated systems.<BR/><BR/>Please...send me to someone who is actually human........and please, I don't understand anyone from India.chocolatechichttps://www.blogger.com/profile/16926192602146485028noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-6768360807767393672008-11-18T06:35:00.000-08:002008-11-18T06:35:00.000-08:00That phone does a terrific minuet! LOL! You carry ...That phone does a terrific minuet! LOL! You carry on running conversation in the same way that I do whenever I have the misfortune of having to call. (Have you ever had to call DELL? It's pure, well, never mind.)<BR/>Glad that Corey sent you that teacup...just in time, I'd say. What's up with using a handleless mug? ROFL!<BR/><BR/>This all just proves that everything works out...you've made us all laugh.Veehttps://www.blogger.com/profile/00618654361869856894noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-86206507756723802362008-11-18T06:07:00.000-08:002008-11-18T06:07:00.000-08:00When calling about my long distance bill at one po...When calling about my long distance bill at one point, I of course reached India where the person asked me to verify my address. I responded that it was Lena Swenson, 1234 Highway 52, Little Town, MN. He responded, "Sorry, Ma'am, that's incorrect." Well, I knew it wasn't, so I gave it to him again. He responded in the negative again. I had the bill right in front of me and quickly informed him of that fact. Then the light bulb turned on. On his screen the address read Lena Swenson 1234 HWY 52, Little Town, MN. When I repeated the address using H-W-Y he finally GOT IT and we could proceed. I promptly cancelled that long distance service and now just use my cell phone - not that that's any better with customer service, but at least I made a statement to THAT company.Lena . . .https://www.blogger.com/profile/12668036821461012213noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-46030824728830984992008-11-18T05:56:00.000-08:002008-11-18T05:56:00.000-08:00AMEN TO THAT SISTER! I hate dealing with those me...AMEN TO THAT SISTER! I hate dealing with those menus! What's worse - when you finally DO get a live person and you can't understand 'em because you're talkin to someone from India or the Orient!Vickiehttps://www.blogger.com/profile/07741431727993692456noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-43680702916107002192008-11-18T05:15:00.000-08:002008-11-18T05:15:00.000-08:00Not in Canada Ey!?!?!?! I laughed so hard my stom...Not in Canada Ey!?!?!?! I laughed so hard my stomach hurts!!! I wanted to reach through the computer and choke that phone myself Suzanne!!! LOL My peeve is the ones that are in India...God help those poor people, but dont give them phone jobs!!! By the time you figure out what they have said you forget what you asked them in the first place!! Better luck today Eay? LOLHeidihttps://www.blogger.com/profile/16327157455249207495noreply@blogger.comtag:blogger.com,1999:blog-1160371074353452445.post-59000568358743916482008-11-18T05:11:00.000-08:002008-11-18T05:11:00.000-08:00Or, even better advice, hire a real sweet-smelling...Or, even better advice, hire a real sweet-smelling live person. I am coming back to listen to these videos right after breakfast.Veehttps://www.blogger.com/profile/00618654361869856894noreply@blogger.com